Swiggy — Expired/bad quality product delivered

Address: Gurugram

Order date 8 March 2023 - Order ID [protected] - Bad quality product delivered - INR 160

Order ID [protected] - expired mother diary curd two packet - INR 68

When we contacted customer care for aforesaid expired/bad quality products, they said they can’t help about it and they can’t replace/refund the amount. This is strange they deliver bad quality/expired product and don’t even refund/replace. Why would a customer pay for expired or bad quality product. They are cheating people, no quality management