Swiggy — Extremely disappointing service, order #[protected]

It took two hours to deliver the order and additionally your delivery boy was so rude.. He even refused to deliver order...Why do you commit to deliver when you don't have adequate staff and infrastructure.. I have been a regular customer of swiggy for past many years.. But now I think I will never order from you.. In fact I kept on speaking to your customer care but there was no resolution.. There is no point complaining.. But eventually your success will depend on how you treat your customers.. All the best