Swiggy — Food delay and cancelled

Address: Flash Fitness Studio 108 Vandikkara Street Chalai Bazar, City union bank,second floor

I have ordered my food today at 10:14 am but they have given the reply at 10:50am that the food ordered was nt available, what a irresponsible answer, My kids were suffered of hungry nearly 50 minutes, is it swiggys customer relationship maintaining ah?