Swiggy — food delayed by more than 30 mins

Address:

New Delhi, Delhi, 110088

I have made order on 6th July at 9:24 PM and it was expected to be delivered by 9:55 PM.
I tried convincing swiggy executive that I won't pay you if you deliver food with delayed. Then they threaten me that you will be charge cancellation fee and above that they also threaten me by saying our executive can enter inside your house and they know how to get there money.
This incident is really disappointing as we are trusting this app for getting our food delivered, not to get harm by there executives.

I will request you to take some serious action against such incident and pls do me know what all information you will require to proceed further.

Thanks,
Yogesh