[Resolved]  Swiggy — Food delivery after 1.30 hr and worst customer

Hi,
I have ordered food from swiggy and the eta is 44 mins and it's ok for it and later when I called the delivery person he will do namaz and later he will deliver I told him in my home diabetic patients are there and we all are hungry requested him to do quickly and he disconnected the call and told me do whatever u want and latter i chatted with customer care of swiggy they are very smart as i told him it's taking time cancel the order I will get something nearby he softly send messages thanks for contacting swiggy we will look in to this and order got delivered after 1.30 hr even afteri said no as i got something from nearby due to diabetic condition of my parents and at end of chat they replied enjoy the food and I raised in facebook they said we look in to this that's it . worst customer service from swiggy
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Jan 29, 2022
Complaint marked as Resolved 
Swiggy customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2021
Swiggy Customer Care's response
Hi Kalyan, we are extremely sorry for the way the delivery partner behaved with you. Please share the order ID via [protected]@swiggy.in, we will look into the matter and help you as soon as possible.
 
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