[Resolved]  Swiggy — Food not delivered No resolution from customer car

I ordered food from Swiggy last night. They were late and delivered around midnight. When I opened the package it was incomplete order. My order amount was 1040. They delivered something worth Rs 200. It was just breads.
They had left out my main dish and side dish entirely.
When i contacted the delivery boy. He said he cannot do anything and contact the customer care.
The customer care said the same. And asked me to mail to there email support. Where again they are not responding and not even acknowledging there mistake. Mine was a prepaid order. They are not refunding . They were not even bothered to deliver the left out order. They are not performing any action. The email supports asks you to contact chat support and vice versa. Extremely poor policies and worst customer handling.
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Mar 14, 2022
Complaint marked as Resolved 
Verified Support
Feb 10, 2022
Swiggy Customer Care's response
Hi Sonal, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
Verified Support
Feb 10, 2022
Swiggy Customer Care's response
Hi Sonal, we are disheartened to hear about your experience. Please write to us at [protected]@swiggy.in with your registered details and we will be happy to reach out to you and resolve this.
 
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