Swiggy — Food spillage issue

I never find swiggy as supportivs as zomato Or any other food delivery app so I searched for the other options to raise a complaint against my issue with food I ordered today. I ordered a pizza and received in very poor condition so I wanted to contact swiggy help support but all I found is a chat section with some templates and no response even after promising that they will get connected within 6-8 hrs. Now where should I go to file a complaint.