| Address: Instamart , 50, SRP Koil St N, Peravallur, Perambur, Chennai, Tamil Nadu 600110 |
Legal Team,
Order No :[protected]
I'm writing this mail with utmost frustration and irritation, because of the continuous fraudulent delivery by Swiggy's Instamart. I need this fraudulent incidents to take an end. I have clearly mentioned 2 Quantities of 1Litre Appy Fizz Drink, but I have been delivered with Only One Quantity. The customer chat support is of no help.
If the storefront claims that they have sent me 2 Quantities ask them the proof of Image or CCTV footage where the Order was packed. They won't have it. I need a strict investigation to be done on this matter. I'm facing this issue for last 3-5 Orders (I have already raised an issue earlier here) and my concerns are getting avoided by the Customer service.
I need a strict action to be taken on Swiggy's Instamart and proper compensation and resolution to be provided for all the mental trauma they have given for me personally because of this shopping experience. On continuous ignoring, I will go ahead and file a legal suit against this organisation for this fraudulent behaviour.
Regards,
Dinesh Elumalai
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