[Resolved] Swiggy — I got less order than I paid for

Digesh Sawant

Jan 1, 2022

Website: swiggy

Order no =[protected]
i have ordered 2 full & 1 half murg massalam from restaurant (Red Sun Multicuisine Family Restaurant), kalyan, Thane

i have received only 1 full & 1 half .
called restaurant and swiggy for almost 1 hr 30 min no response from any of them.

now i am asking for refund of my order costing 580 rupees. and swiggy is giving me refund of 162 which is almost 30 % of my paid cost.
I want full refund for same.
reqest you to interevene in this matter

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Jan 3, 2022

Complaint marked as Resolved

I got complete refund of 580 rupees now .thanks for the support from swiggy. Escalation team.only thing is this should be done at first level not after the escalation..but appreciate that swiggy team is taking care if it's not solving at initial level.. Thanks a lot consumer complain forum for bringing up to notice of swiggy escalation

Swiggy customer support has been notified about the posted complaint.