[Resolved]  Swiggy — I haven't received my order yet

To the Legal Team,

The issue that I have experienced was: I ordered something on 27th March in afternoon of rupees 699/-. I did payment online because there's no option for cash on delivery after sometime they mark my order as delivered but I didn't receive it. Now I'm talking with Swiggy Customer Support executive they refuses to refund my money back. I wrote 2 mails to Swiggy but they didn't revert me back, I'm attaching Files below. Please look into this matter.

It occurred on: 27/03/2022

I just want my money back that's it

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Saamarth Moses

Order Number:[protected]
Registered Email Address: [protected]@gmail.com

E-9, kiran garden, Uttam Nagar
Delhi
110059