Swiggy — I want my money back

Address: Swiggy

Ordered food from swiggy on 16 dec 2021. The amount of rs 97 was deducted three times from my account but the order was not processed. When i chat with swiggy customer care on the same day they say i will get my money back in 4 to 5 working days. After waiting for 4 to 5 days i again informed customer care but they say the money is not deducted at their end. But in bank statement it is clearly mentioned that money is deducted by swiggy. It was not expected from such a big company. If you are not going to look into the matter i am going to file complaint against you in consumer court for making me fool and wasting my time.