Swiggy — Ibaco ice cream

Address: Hyderabad

Yesterday I have placed an order with Swiggy for 10 cups (Each cup 95 gms) of Ice cream - Maha Raj Bhog from IBACO vide order no.[protected], Nov 16, 21:27. The delivery is received without any proper packing to protect cooling. My cousin received the delivery so that I could not notice. When the ice cream is served to my guests I was a bit embarassed as the cream is totally melted and looks like flavoured milk. I have reported this issue to Swiggy, they have not responded properly.
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Swiggy customer support has been notified about the posted complaint.
 
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Hi there, our apologies for the hassle you faced with our support team due to the packaging issue. Please let us know more by dropping an email at [protected]@swiggy.in along with the order details so that we can look into this and assist you better.

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