[Resolved] Swiggy — ice cream works

ReeBee

from Mumbai, Maharashtra

Nov 1, 2019

Address: Panchpakhadi, Thane, Thane, Maharashtra, 400602

We ordered some ice-cream from the ice-cream providers ice cream works and we had it delivered in the ice-cream tubs they provided (Two of them to be specific). However on delivery we found a stark difference in the quantity of ice-cream in each of the tubs. Both the flavors were in the same price-range in the same sub-category (Which was the classic range). We are familiar with the products and the quantity that is delivered in a single tub (Being regular subscribers to their services) and hence are certain that we were cheated of a substantial quantity of ice-cream that we had already paid for. It seems though that it's too late to do something about this but we hope you look into it nonetheless as our faith in the ice-cream company and your service is shaken.

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Dec 26, 2019

Complaint marked as Resolved

Verified Support

Nov 24, 2019

Swiggy Customer Care's response Hello there, we're disappointed to have let you down with the quantity delivered & would like to understand more about your bad experience to make amends. Your feedback matters. Please drop a mail at [protected]@swiggy.in with your registered details & relevant order ID. We shall surely look into this & take corrective measures.

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Comments

123456 123456

from Hyderabad, Telangana

Nov 5, 2019

Hi, i am ordering break fast daily in different restaurants. i have ordered multiple time in breakfast express hyderabad, Kothaguda brach,

this is such a worst taste and quantity, i received, they are charging more and giving too less taste and quantity. better please have look on this restaurant..