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Swiggy — Item missing...no reply from customer service ..terrible

Hey ! My order number is[protected]. The net bill is above Rs 2000. I have one main item i.e Mutton do pizza missing. I have not been able to contact customer service through app.none is replying since last 30 or so mins. My dinner is ruined.

This is terrible.totally unacceptable
Everyone was waiting at the table for food
How can I trust Swiggy now or its restaurant??? I want immediate action and a refund. This harassment
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