Swiggy — Missing item in ORDER #[protected] with no reimbursement

Address: Bangalore

Website: www.swiggy.com

I ordered food via swiggy, the first the delivery person didn't deliver but marked it delivered and became unreachable to me and the company. I was refunded the amount but I waited 45 mins for the order . I ordered again, waited another 30 mins the order was delivered with missing items . I contacted the customer care team after hours of waiting and multiple calls they refused to reimburse or accept responsibility.