Swiggy — Money debited from bank but order not placed
A
Aishh
Dec 10, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Tired placing an order at KMS Hakkim Kalyana Biryani, Thiruverumbur worth ₹622/- on 10 Dec 2021 at 6:36:36pm. I got a message from the bank saying the money was debited but the order get placed. Also, I didn’t get any acknowledgment from Swiggy regarding the payment.
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Swiggy customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2021
Swiggy Customer Care's response Hi Aisha, we are sorry for the hassle you faced. We've highlighted this to the concerned team, they'll look into this and will update you on your registered mail id will all the relevant details at the earliest.
Dec 17, 2021
Updated by Aishh It has been a week I still didn’t get any refund.
Dec 29, 2021
Updated by Aishh I got the refund. Thank you so much!
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