Swiggy — Money debited order not placed

I paid 1062 INR for an order on Swiggy Instamart. Payment was done using Amazon Pay UPI. The money got debited but no order got placed. The payment is successful on Amazon but Swiggy is not showing the order. Please look into it and resolve at the earliest. First experience with instamart and it was terrible; we consumers opt buying via such sites for urgent deliveries. Facing such issues not only breaches trust about money, but also waste consumer's time and spoils planned moments.