[Resolved]  Swiggy — Money deducted but order missing

I order 1 Orange cake worth 148rs from the restaurant Indian cake bakery in Asansol, West Bengal.

But after delivery I got to know the cake was missing the restaurant just gave me an empty box.

I immediately call the restaurant as well as swiggy but no response from both of them

I mailed swiggy too regarding this but they just said that we will care of this from the next time.

I want a full refund for the same.
Request you to look in the matter

Attached are some screenshots for your reference
+2 photos
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Jan 23, 2022
Complaint marked as Resolved 
I order 1 Orange cake worth 148rs from the restaurant Indian cake bakery in Asansol, West Bengal. But after delivery I got to know the cake was missing the restaurant just gave me an empty box. I immediately call the restaurant as well as swiggy but no response from both of them I mailed swiggy too regarding this but they just said that we will care of this from the next time. I want a full refund for the same. Request you to look in the matter Attached are some screenshots for your reference
Swiggy customer support has been notified about the posted complaint.
Jan 22, 2022
Updated by Rinju Chatterjee
I order 1 Orange cake worth 148rs from the restaurant Indian cake bakery in Asansol, West Bengal.

But after delivery I got to know the cake was missing the restaurant just gave me an empty box.

I immediately call the restaurant as well as swiggy but no response from both of them

I mailed swiggy too regarding this but they just said that we will care of this from the next time.

I want a full refund for the same.
Request you to look in the matter

Attached are some screenshots for your reference
 
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