Swiggy — money deducted but order not dispatch and refund not received by swiggy

Address:

Jabalpur, Madhya Pradesh, 482009

I order food 190 rs from swiggy. I payment from my debit card. Payment deducted but order not dispatch. Order date 6/6/2019, and refund not received from my bank account. I contact swiggy customer care he says refund received on 6 days on my bank account. And refund not received after 6 days. I again contact swiggy but he says contact your bank, i contact bank but not any satisfied reply to bank. I was cheated i feel