Swiggy — My account deactivated

Address: Hyderabad

I didn't force to any customer to cancel their orders, but my account is deactivated due to this reason I have a proofs that I delivered orders . But one of customer completed that he didn't received the order. Based on this reason . My account deactivated. Who will be responsible for my duty and my earnings. I'm the only earning person in my family.
Please respond and reactivate my account as soon as possible