Swiggy — No Refund and no resolution

Order #[protected]
I haven ordered bbq box yesterday right and got totally cold kebabs and dish which is unexpected can you eat kebabs cold or any dish if you are investing 1082 for food would you tolerate this type of behaviour sir want refund already written 1 time and writing second time i am very much disappointed as swiggy is denying refund they are saying there is no option telling lie