Swiggy — No service provided properly

I have taken my swiggy One year membership

since then i have face the following issues

1. No delivery pater to pickup order : #[protected] mins after delivery

2. Bad items delivered and half the amount was refunded : #[protected] the whole items was tampered with when i tired to connect with the customer support it redirected me to mail and a resolution was provided after many hours where i got only half the amount refunded of the total order value

3. there were more 2 orders where i got no refund for reporting the bad condition of the order
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I want a full refund for my orders and also the membership i paid for since i am not getting any benefit out of it