Swiggy — Non return of Refund

I had ordered milk on 8th April, 2022 and the money of 38 rs was deducted from my account but the order wasnt placed. Even though they claim to have refunded the amount, I still haven't received it. They claim it would reach after 2 hours and also, they mentioned that its refunded and its now on the bank to make sure it comes to you. However, the bank mentioned that no RRN exists for this refund as mentioned by Swiggy.
Please refund the amount
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Hey there, sorry to know your refund is still pending kindly share your registered details to [protected]@swiggy.in and our team will have to check this for you.

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