[Resolved] Swiggy — Not delivered item and took penalty charge

anil Modinpuroju

May 3, 2022

Address: 29-1-210, Chinthagattu, Hasanparthy, Hanamakonda pin-506015

Hi my self Dr Anil. my friend book the order for me and the delivery boy said that your order location is wrong. They unable to provide the service and took the charge. The problem is the delivery address for customer and delivery boy is different. Swiggy says that, it's a technical issue and I wait for 1 hour and they didn't deliver and also took the amount

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Jun 13, 2022

Complaint marked as Resolved

May 03, 2022

Updated by anil Modinpuroju The complainat above is correct

Verified Support

May 05, 2022

Swiggy Customer Care's response Hi Anil, we are sorry that you had a disappointing service experience with us and the order couldn't be delivered due to the delivery address mismatch issue. We would like to explore your comments further with you and would be greatly obliged if you could share the relevant order details via email at [protected]@swiggy.in.