[Resolved] Swiggy — Not paying refund for rotten food

[Resolved] Swiggy — Not paying refund for rotten food

V VigneshR May 9, 2022 May 9, 2022 This thread was updated on May 9, 2022

I have ordered food in BBQ Nation coimbatore townhall branch. They delivered me rotten, foul smelling food. I have asked swiggy to take my order back and refund my money. All they did was giving me auto response that as per their policy they can refund 50% of the amount. I really wonder why would anyone still pay 50% for rotten meat. Already registered complaint againe this restaurant in fssai. Was this information helpful? No (0) Yes (0)
Nov 23, 2022 Complaint marked as Resolved Swiggy helped me co-ordinate with the restaurant and i got full refund
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VigneshR

May 9, 2022

Order ID #[protected]

Swiggy Customer Care's response, May 9, 2022

Verified Support

Hi Vignesh, thank you for bringing this to our notice. We have highlighted this issue to our team, and shall revert to you at your registered email at the earliest.