Swiggy — Not refunding my amount from last 9 days

Address: Karnataka

On date 25th September 2022 I ordered food at approx. 10.45 pm but unfortunately the ordered was cancelled by the company as there was no one to deliver the food. From that day today's it's 4th October 2022 they saying the refund is in process and all. But according to RBI policy it must be refunded in 5-7 days.