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Swiggy

Swiggy — Not refunding or replacing orders

The issue that I have experienced was: Got undercooked soup which is not even what I ordered and I called the hotel and spoke and they even agreed to their mistakes.
I've been denied more than 4 refunds and replacements cos of this stupid limit that swiggy has. What about people like me who Order 3 meals a day everyday through swiggy? We get more no. Of issues than those who order occasionally. I've lost a lot of money recently for the missing orders and incorrect items.

It occurred on: 19/08/2021

I need my rightful refunds and should refresh my refund limits.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,
Senchu

Order Number:[protected]
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Comments

Hi Beena, we're really concerned about this. Kindly share your email ID and concern via [protected]@swiggy.in, we will look into the matter and assist you.
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Hi Deejay, we're really concerned about this. Kindly share your email ID and concern via [protected]@swiggy.in, we will look into the matter and assist you.
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Hi Deejay, we're really concerned about this. Kindly share your email ID and concerns via [protected]@swiggy.in, we will look into the matter and assist you.
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Hi Deejay, we're really concerned about this. Kindly share your email ID and concerns via [protected]@swiggy.in, we will look into the matter and assist you.
Reply
Hey there, we apologize for the inconvenience caused. We request you to kindly let us know more about the issue by writing to us at [protected]@swiggy.in from your registered email address, so we can look into it and have it fixed at the earliest.
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