Swiggy — Online Food Ordering And Cancelled Forcefully Without Refund complaint

The issue that I have experienced was: While booking, swiggy website given me option to type my address, I have written my address correctly but in the map it didn't picked up my address location even though i have chosen to my current location, it picked wrong location. When delivery boy call me I have asked him to deliver to my address but he went to wrong location picked by the swiggy map. I request him to deliver to my address and take extra delivery charge but he didn't listen to me only.
I got call from swiggy team support, she also did not listen and cancelled my order forcefully without any refund. I have spend Rs.221/- but got nothing.

It occurred on: 5/09/2021
Order Number:[protected]
Registered Email - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Swiggy customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2021
Swiggy Customer Care's response
Hi there, we apologies for the inconvenience caused. Please note the we have arranged you a call back from our team and they will assist you further on the same. I request you to kindly wait and please expect us with the call.
Oct 04, 2021
Updated by asdf asdf
What happened??
 
1 Comment

Comments

Don't call. Just rectify the issue and refund my money back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5068
    Pending
    0
    Resolved
    651
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information