[Resolved] Swiggy — Order canceled unnecessarily and not refunded my money

Syed Kalandar

from Davangere, Karnataka

Oct 13, 2021

Address: Sajjan bakeries swiggy Davangere

Website: Swiggy.com

I ordered a cake on 13 Oct 2021 at swiggy app so due to heavy rain delivery was not done so they told ur order is canceled u will be charged 100% cancelation fee ...why this I didn't received order simply I have to pay to them 180₹ so I want justice and action against this fraud

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Nov 22, 2021

Complaint marked as Resolved

Swiggy customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2021

Swiggy Customer Care's response Hey Syed, we're sorry to know the trouble you had to face while ordering with us. This issue has been highlighted and our team will be investigating this matter and will clear the air on this.