Swiggy — order cancellation without customer intimation

Address:

East Godavari, Andhra Pradesh, 502032

Dear concern,
As i placed an order on 09.07.2019 #[protected]. As i was waiting for the order all of sudden it was cancelled. As i contacted customer support they are saying delivery boy unable to reach your mobile and cancellation taken place your amount will be refunded. It was happen twice with me. Other services far better than yours. They were giving the first priority to the customer satisfaction. This was happen. Without any intimation to customer they themselves cancelling the order and simply saying amount will be refunded to your account with in 5 working days. Its not the matter of amount but its the matter of ethics. I was abashed in-front of my guests. I was very much upset with the swiggy.