Swiggy — order cancelled - 13th july

Address:110059

On 13th july i placed an order somewhere around 10:50 in night. I waited for the order but i got a call from swiggy ccr that your order will be delivered as the order is not yet confirm by restaurant due to some technical issue. On which my point is that’s not my problem. It is showing open on the app, i ordered now its your responsibility to get it delivered.
That day i got a numerous all calls from swiggy requesting me to cancel the order. It was really a mental harassment as was hungry, waiting for my order for almost half and hour on to which they are calling me again and again requesting to cancel the order. I am running very busy these days that’s the reason i didn’t raise on the same day or day after.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 20, 2019
Updated by SOMENDRA DHARIWAL
On 13th July i placed an order somewhere around 10:50 in night. I waited for the order but I got a call from Swiggy CCR that your order will not be delivered as the order is not yet confirm by restaurant due to some technical issue. On which my point is that’s not my problem. It is showing open on the app, I ordered now its your responsibility to get it delivered.
That day I got a numerous calls from swiggy Requesting me to cancel the order. It was really a mental harassment as I was hungry, waiting for my order for almost half an hour on to which they are calling me again and again requesting to cancel the order. I am running very busy these days that’s the reason I didn’t raise on the same day or day after.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5068
    Pending
    0
    Resolved
    651
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information