Swiggy — order no [protected]

I have ordered via swiggy for keema palao and prawn fry for 520/-. Their customer support called me and informed that keema palao is not there and replaced it with bheemavaram chicken palao by reducing the amount and made it 436/-. Strangely the delivery executive called and said the amount as 536/-. I asked him to check with their customer care people, and bill it accordingly. But to my surprise, they have cancelled my order. Neither the restaurant people, nor the swiggy executive or customer care has informed me that they have canceled my order. When i called them, they are just careless to respond properly and didn’t even redone the order.

I have ordered with zomato, ubereats, and orderwala earlier and have never faced such issues. Because swiggy has got good fame, i have done with it. But they couldn’t reach their level in services. Guys, think twice before ordering your food with whom you are making it. And, swiggy don’t play with your customers and kill their hunger. It’s minimum responsibility of you to atleast inform before cancelling or after you have cancelled an order. Not that, the customer should beg you for food.

Thanks
Arun. C