Hey there, we are sorry to have put you through such a situation. We would like to make amends and request you to kindly share the issue along with the details of your concern at [protected]@swiggy.in and we will do what it takes to turn this around!
46naveen's [Complaint's author] reply, May 3, 2022
I have already done it and received with reply mentioned below
Dear Customer,
Thank you for writing to us.
We can understand that the issue you faced has caused you some distress, but please don't worry, we have already forwarded your feedback to the concerned department so that we can avoid the recurrence of issues like these in the future.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Dear Customer,
Thank you for writing to us.
We can understand that the issue you faced has caused you some distress, but please don't worry, we have already forwarded your feedback to the concerned department so that we can avoid the recurrence of issues like these in the future.
Warm Regards,
Swiggy Support Team.