Swiggy — payment and refund related issue

Address: 411018
Website: www.swiggy.com

Hi, This is Pallavi. I ordered food from swiggy on dated 4 July 2018 charged amount of Rs 550/-. I paid from amazon pay. I haven’t received the order and also status of the order still not updated in the swiggy website. I have complained several times to swiggy but still I didn’t get my money back. Now they are not attending my call nor providing the solution. They are saying like contact amazon for the same but in amazon there were no any option for query regarding the amazon pay. Also earlier they were saying that your payment got failed we didn’t receive any payment but when I shared the payment deduction screenshot with them then they were like contact amazon. It’s been more that a week now and I still not received my amount. I am attaching the screenshots for the same.

Please do the needful.
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