Swiggy — Payment completed but Swiggy did not process the order

Swiggy — Payment completed but Swiggy did not process the order

A Arnav Shivendu Dec 19, 2021 Dec 19, 2021 This thread was updated on Dec 19, 2021

Following sms received from Swiggy after debit of amount made from bank account Your payment for Swiggy order #[protected] was not completed. Any amount if debited from your bank will get refunded within 4-7 days. Swiggy app also doesn’t show any active order regarding this order number Was this information helpful? No (0) Yes (0)
Swiggy customer support has been notified about the posted complaint.
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Swiggy Customer Care

from Bengaluru, Karnataka

Dec 19, 2021

Verified Support

Hey Arnav, this could be due to the payment failure at the payment gateway level. In case you do not see a reversal in 7 days, we request you to write to us at [protected]@swiggy.in.