Swiggy — Payment deducted,Order not placed

Website: www.swiggy.com

My money has been debited, but the order has not been placed.
When I called your customer service, they advised me to wait 72 hours and check with the bank after that.

The bank has stated that there is no issue on their end; the amount has been debited from my account to Swiggy, and I was instructed to claim.

As a result, I request you to return my money and resolve this problem as soon as possible.