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Swiggy

Swiggy — Poor customer service and refund issue

I have ordered food from Swiggy on 13th November 2022. The ordered food was of poor quality and spoled. So I raised a complaint on Swiggy. The customer service representative "Nilima" didn't provide any resolution and when asked to escalate the case she didn't esclated and made me wait for half an hour on chat with rude response.
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    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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