Swiggy — Poor Service and pathetic customer care

I have ordered on swiggy at 10.13 pm. the delivery time shown was eta 32 mins.

After almost 45 mins, i tried calling the delivery partner number provided by swiggy but went unanswered.

i tried to chat with swiggy customer care but didn't get any response...

This is a poor customer service along with pathetic customer care staff
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    +91 80 6746 6791
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    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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