Comments
So it is proved that there is no guarantee for my food or money refund even the mistatke is absolutely with swiggy executive, if you want to report to swiggy via mail. Then why app has help and support . I reported them within 5 minutes.
Within 5 hours time period, how can i shoot mail..
Evening ordered at 7, delivery executive reported me 8 pm. At that time, my priority will be arranging food and sleep or shooting you complaint mail. Will you do this in that time.
That too 5 hours is reporting time. But your response time is 10-12 hours, what at shame ??? even that help team asked me to send mail but not told me time of 5 hours, because they also don't aware of that 5 hours.
One thing is clear. Swiggy - Hotel - swiggy executive - some scandals.
Because i lost trust on swiggy. You get money, wont delivery food, wont arrange refund, no actions on after 5 hours. - because of your arrogant mail - have to complaint within 5 hours.
Within 5 hours time period, how can i shoot mail..
Evening ordered at 7, delivery executive reported me 8 pm. At that time, my priority will be arranging food and sleep or shooting you complaint mail. Will you do this in that time.
That too 5 hours is reporting time. But your response time is 10-12 hours, what at shame ??? even that help team asked me to send mail but not told me time of 5 hours, because they also don't aware of that 5 hours.
One thing is clear. Swiggy - Hotel - swiggy executive - some scandals.
Because i lost trust on swiggy. You get money, wont delivery food, wont arrange refund, no actions on after 5 hours. - because of your arrogant mail - have to complaint within 5 hours.
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+91 80 6746 6791
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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Greetings from Swiggy!
We are dismayed to know about the unpleasant and unfortunate issue you faced with the order118848577019:
As we already informed you in the previous mail, we request you to please report immediately within 5 hours the order was delivered to you so that we can raise a dispute with the relevant team and take the right step of action to fix it.
In this case, we regret to inform you that we will not be able to close the dispute in your favor, however, we will share a strict word with the restaurant regarding your concern and will work on eliminating such instances in future orders.
Please feel free to contact us back at www.swiggy.com/support, in case you need any further assistance.
Regards,
Varun Kumar
Swiggy Support Team.