In madurai Thirunagar pechiamman hotel restaurant not only this most of the hotels hiked the food price from 70-120% in swiggy app. But in hotel that was much lesser. Ok ordering food in apps get higher than usual amount but there might be a law needs to be kept. Doubling the price is not acceptable.
For ex :
In hotel Parotta 12/pc
But in app Parotta 22/pc
+1 photos
Was this information helpful?
No (0)
Yes (1)
Jan 26, 2022
Complaint marked as Resolved
Swiggy customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2021
Swiggy Customer Care's response Hi Manoj, we are sorry to make you feel bad about the pricing issue and the prices are decided by the restaurant and not by us. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment