Swiggy — Product not delivered and misbehavior of swiggy delivery boy

Respected team,
this is to inform you that yesterday i.E. 2/10/2022 i ordered 5 tandoori roti from near by my restrurant hardly 1 km my order id :[protected] was not delivered to me for last 1:30 hrs i use to call continuously restrurant and swiggy delivery boy restrurant says order is ready but delivery boy havnt reached and delivery boy says order isnt ready as he is standing outside restrurant but when i persnolly reach restrurant i didnt find delivery boy. After 10 min when i reach then delivery boy comes and says he went for havuing some snacks as he was hungry and beside apology he was using abusing langauage so kindly look into the matter or i have to go for higher complaint as i have recording of both delivery boy and restrurant both