[Resolved]  Swiggy — Received damaged cake for my mom birthday

Hi i have placed 2 cakes from aburee le chocolatier, Kormangla from swiggy, 1 for my mom birthday and 1 for my sister. And in that 1 cake of my mom birthday was damaged alot from the bottom. I have raised issue with the customer care they saying sorry it happened we will give you 390rs coupon code. I said them i need full refund of my cake amount not the coupon, coz i have paid 800₹ for the cake and they offering me ₹390 coupon, i said them i need full refund not the coupon or else i will raise a complaint in consumer court. They dint gave any response on that and hanged the chat. And the call is not getting connected, so I request you pls to take an action and get the amount refund back please, Thankyou.