Swiggy — Received eaten food & denied refund

Address: C-63,Radhika apartment, Happy home dwarkesh society, sai baba nagar, borivali west ,

I had ordered breads on SWIGGY and to my surprise I received food already eaten by someone.I shared the pics with SWIGGY & demanded entire refund of the order which they denied.They are offering coupon of Rs 39/- whereas the bill amount is Rs 197/- .I am attatching pics of the same.Since the food was already eaten by someone I completely disposed it off & informed the same to SWIGGY.Still they are denying the refund.Since issue was completely from their side I hereby request you to help me get my refund with proper compensation.Thanks