[Resolved] Swiggy — Received item of 369 grams instead of 1 kg
R
Renny463
from Mumbai, Maharashtra
Mar 1, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
Website: www.swiggy.com
Placed an order of 1kg Silver fish from swiggy app and received item which weighs 369 gram. Spoke to swiggy consumer helpline through app and email, but they are denying for refund. Either i need refund of 631 grams or replacement
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2022
Complaint marked as Resolved
Verified Support
Mar 03, 2022
Swiggy Customer Care's response Hi Renny, we regret disappointing you. Customer satisfaction is our utmost priority. Please write your concerns to us at [protected]@swiggy.in with your registered details. We will definitely address them.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment