Swiggy — Received stale food after ordering from swiggy

Address: INDIA

I placed an order by swiggy on 23rd March 7:45 with order#[protected] amounting rs 211 from Being Hungry restaurant. When I received the order, I took a bite of the chicken and realized it foul taste. I smelled it and it stinker really bad, it was stale. I checked every piece and color of the meat was of Grey color. This was a potential food poisoning case. Not only swiggy denied me full refund. They all stated this is the best they can do for me. They passed my escalation amongst themselves stating they are forwarding me to escalation desk.