Swiggy — refund amount not received

Address:

pno 5-9-191,near sai baba temple,water tank,employees colony, bapuji nagar,yapral, Hyderabad, Telangana, 500087

I have placed an order with this phone #[protected] number on june 10 2019, with order id #[protected] from pizza hut in as rao nagar, sainikpuri, secunderabad but order was not confirmed and still amount was deducted from my account and i haven't received refund yet, i got in contact with customer support over chat on swiggy app but no proper help has been provided. I request to kindly look into the problem asap.