Swiggy — refund for missing food

Address:600100

I ordered the food and when swiggy delivered the food the side dishes are missing

As i ordered dry main course i can’t eat main dish without side dish

Hence i called customer care for refund for the main course which is missing the side dish however they are saying it’s possible for refund only for side dish and not main dish

But the issue is we haven’t had the main dish at all and simply thrown out
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Aug 03, 2019
Updated by DivakarRagupathy
Order id [protected]
Aug 04, 2019
Updated by DivakarRagupathy
Some conversation with swiggy

Aug 06, 2019
Updated by DivakarRagupathy
Hi

Got response from Swiggy that they can’t refund for the entire loss

It’s a shame after taking money for packing, delivery and GST, we will get poor service
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