[Resolved]  Swiggy — Refund issue for missing items.

Order I'd :[protected] in this order. Cutlets were missing. When I talked to customer care, they said to provide only coupon. I don't need coupon and i request refund to source account. But they denied and closed the chat after 1 hour of conversation. I need a refund for the missing item and 1000 rupees for wasting 1 hour of time and closing them without resolution. This is unfair of closing the customer chat without any feedback or resolution..