Swiggy — Refund issue from 10 days

Completely a fraud!! Such a useless customer support u have. It’s been 10 days my amount is not refunded yet. Daily I’m chatting with these chat support agents who are just useless. They take 10 min to reply for 1 msg. If we ask to call they are disconnecting inbetween agents name are Vivek, arfath, silkwandar and Rohit S these ppl are completely useless. and u ppl ave mentioned call support number which is invalid. Such a fraud this Swiggy is, never expected! Will u ppl deliver any items worth 626 free to customers? No right same way how can u gulp customers money?? Should feel shame on you people for such inconvenience and worst chat support