Swiggy — refund not done yet

Address:

Mumbai City, Maharashtra

Hi,
I have cancelled an order on november 17th 2019,
Oder number is given above.
I have had a chat with a person named ranjana.
The refund of ₹316 has not yet been received by me.
Kindly help me out.
Please send me the utr if the payment has already being done.

Thanks & regards,
Akarsh panickar.